I couldn’t find any other way to do this myself or from info the forums, and it’s apparent Sonos isn’t going to resolve this bug anytime soon. Which is why I said it was solved for my config. To keep it from crashing in the Android app I did a workaround to regain control of the Sub’s audio which was my goal. You are correct sir, I couldn’t get the app to run correctly with the sub when associated with the amp. If you group them with the Playbar when you’re watching TV you won’t be getting 5.1 surround sound anymore they’ll just be playing the same audio as your Playbar, possibly with a noticeable delay. It should be noted that the speakers you refer to as your surrounds are not actually surrounds anymore since you’ve removed them from the Playbar, they’re just a stereo pair. Good to hear the setup is working well for you, but if the problem is that the app crashes when the sub is associated with the Amp, it doesn’t sound like the problem was resolved - it’s just being avoided by not associating the sub with the Amp? Apologies if I’ve misunderstood. This solution worked for me and hopefully this helps someone diagnose and solve their problem with the Sub Audio menu crashing their Android app. The end result is I have the better control over the Sub that I was originally seeking. I don't recall having that option with my original configuration as I believe the surrounds needed to be associated with a product - someone correct me. In retrospect I ended up just removing the Ikea SYMFONISK Bookshelf speakers from Playbar and creating a new surround pair separate from the Playbar. This configuration allows the Sub Audio Level menu to function correctly when accessing it from its associated Playbar product as before. Sonos now offered to create a new SYMFONISK stereo pair: "Surrounds (L+R)", now completely separate from the Playbar.Īt this point I now have three Products grouped together in "Living" Room:ġ- Amp+Sonance+Front-3d party associated with product AmpĢ- Playbar (+Sub) associated with product Playbarģ- Surrounds (L+R) associated with products SYMFONISK Bookshelf (Right) and SYMFONISK Bookshelf (Left). Sonos then offered to add the Sub which I then connected back to the Playbar as before. Fortuitously, I also removed the SYMFONISK stereo pair from product Playbar as well. My solution was first to remove the Sub from the Amp product. (btw, I had no interest in reverting to a previous app version.) In my new configuration the Sub, while continuing to function at the same audio level (as previously setup) was no longer controllable in its Sub Audio Level menu from product Amp. Deleting and reinstalling the app had no effect. This turned ou to be a mistake as this now rendered the Sub audio menu unusable and crashed the Android S2 app. I recently added the Gen 3 Sub and associated it with product Playbar (with its attached SYMFONISK Bookshelf speakers.) With both Rooms grouped together the Sub audio level menu as accessed from product Playbar worked fine.Īs much as the Sub added a great new dimension I thought I might be able to get more control over it by disassociating it from the surrounds (where it is physically located near) and connecting it to the Amp instead. I next acquired the Amp and added Sonance architectural speakers and a pair of third party speakers in a new "Room". ![]() ![]() ![]() Side note, which I'll discuss later - I don't know if I could have added the stereo pair of surrounds separate from the Playbar. Later, I added a pair of Ikea SYMFONISK Bookshelf speakers to this Playbar product, a single "Room". My original configuration was just an older Playbar.
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